No marketing advice is complete without the need to inform your sales staff how to work with clients. Clients are the mainstay for any business. At the higher level, the very sustenance of an organization depends on the relationship it has with its clients. Therefore your clients are very important. And it always works if you take some professional tips on conducting yourself in front of your clients.
You could get clients from anywhere. Marketing advice often focuses on how you got to be prepared to catch the fly as it passes by. Yes, clients are like flies that buzz by looking for corners. You got to catch them before someone else does.
The trick is to know when to strike the iron. As the saying goes, strike the iron when it is hot, you got to corner your client with a great conversation only after getting your prospective client interested in you.
Now you might have got a client. So what next? Well you got to keep that client. This is also a very difficult thing to do. Your client is like a bride with a lot of choices. You don’t make the bride happy, the bride runs away with another groom. Ah! Sorry for the analogy used here, but that’s the truth. Clients in the initial stages are fickle as pickle.
To deal with a new client, you have to do a lot of communicating. Don’t let your client come back to you. Rather, you got to go to them. A proactive approach is better. Prevention is better than cure.
Work with your clients to set an achievable goal. Don’t promise the moon and Jupiter to your client. Set realistic targets and achieve them. By doing this your confidence grows, and your client’s confidence in you grows as well. And then you will be empowered to explore a little bit with your business practices, fully knowing that you have won your client’s trust.