Dietary Etiquette: How to Graciously Accommodate Your Business Guests

If you have ever been to a business meeting or social event where everyone around you was enjoying a hearty meal of which you could barely partake because your dietary restrictions prohibited almost everything on the menu, then you know how bad it feels to be left out of the social aspect of eating. There are a few differences you should keep in mind while serving a diverse crowd of business colleagues so that everyone will feel welcome (and more likely to engage in business with you!):

  • Practitioners of the Hindu religion, most of whom are from India, are often vegetarian. They do not typically eat meat or fish, though some make an exception for chicken. Some Buddhists are also vegetarian.
  • Observant Muslims and Jews do not eat pork. Jews also have an injunction against eating sea creatures without fins or scales and will not eat meat and milk together in the same meal. Muslims are not allowed to drink alcohol.
  • Greek Orthodox people have several periods of fasting during the year when they cannot eat meat or dairy or drink wine.
  • People with some physiological conditions must avoid certain foods. Lactose-intolerant people cannot drink milk that has not been digested with lactase and cannot eat many dairy foods. Celiac disease causes serious problems for patients who consume wheat, and sometimes all gluten products, so their carbohydrate intake is limited to select grains.

All of this may seem overwhelming, but it is possible to accommodate most needs. Ask your guests ahead of time about their dietary restrictions and preferences. Be sure to serve a variety of dishes, including some without meat or dairy. Make sure you stock non-alcoholic beverage choices.

How to Deal with Clients, Locally, Nationally and Overseas

If you are competing in a global environment, you will need to know how to deal with clients, locally nationally and overseas. On any given day, you may communicate face-to-face, by phone or email with clients from all over the world. Navigating business etiquette can be tricky, but it is worth your time and effort. Just one ill-timed communication can be costly.

Prepare to Deal with Clients, Locally, Nationally and Overseas

Do plenty of research on your client’s business and international etiquette. Pay attention to communication and how different cultures conduct business. If your in the United States, your local and national clients will value direct communication that includes a clear, concise message. A client in New Jersey is just as likely to value strong eye contact and a firm handshake as a client in California. Overseas clients from India or Korea value a less direct, more diplomatic approach. Your Japanese clients may greet you with a bow as opposed to a handshake and want to exchange business cards before conducting business.

Observe Your Local, National and Overseas Clients

Corporate America rewards professionals for taking risks but this does not always apply overseas. You may need to learn more about hierarchy of leadership before you approach clients from other countries. Take time to observe how decisions are made at your international client’s company. Some cultures rely on group consensus that privileges age while others defer to youth. Remember that within every culture you find people who do not conform to cultural standards. Learn a few basic phrases of your clients” native country. Your attempts to bridge the divide will impress your client.

Remember the code of business varies by culture. Your approach may be vastly different from that of your client. When you focus on what you have in common with your local, national and overseas clients, you will be more equipped to build mutually beneficial relationships.

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