Professional conduct in a business environment is an important key towards success. Showing others self comportment in a polite and confident manner without being overly obnoxious or overbearing impresses those who are watching.
Be ethical at all times. Regardless if it’s working with another employee or creating a deal, ethics should be at the top of the list. It shows honesty and a willingness to keep the hands above the table to others, creating an atmosphere of trust.
Act appropriately in the office. Every office atmosphere is different. Be sensitive to the moods and attitudes of others and act accordingly. There is a time to be boorish, and the office is not one of them. To be sure acting out is a form of stress relief. Do it in the appropriate areas outside of work.
Avoid conflicts of interest with the client. The idea is to demonstrate that the employee holds their own employer as an entity who has no interest in anything other than the contracted relationship. Don’t go offering services to the client that will cause a conflict with the employer. It shows a lack of moral conduct on the part of the employee.
Maintain the tightest of confidentiality with the customer. Demonstrate to them that the employee and employer can be trusted with sensitive information. If information that has been supplied is only meant for certain persons, keep it that way. Don’t bandy about or offer information on this latest hot project. It can keep until long after the work has been completed.
Don’t say something can be done when in reality it cannot. There may be an overwhelming urge to show management a capability. What really may happen is that the work is way beyond abilities and will cause the employee to fall flat on their face. This definitely does not look good.